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ĐÁP ÁN TRẮC NGHIỆM TIẾNG ANH DU LỊCH 1- HM50_ THI VẤN ĐÁP TRỰC TUYẾN. Ghi chú (Đ) là đáp án Câu 1 __________ is something that you are not able to understand, explain, or get information about (mystery) a. Mystery(Đ) b. Clue c. Secret d. Story Câu 2 __________ is the period of time when a king or queen rules a country a. Control b. Manage c. Government d. Reign(Đ) Câu 3 __________ is the set of bones that supports a human or animal body. a. Skeleton(Đ) b. Support c. Framework d. Stem Câu 4 _____spirit contributes to the well-being of the Bhutanese people. a. community(Đ) b. high c. sports d. strong Tài liệu này dùng cho ngành Quản trị khách sạn - hệ từ xa ehou của Trường Đại Học Mở Hà Nội
Trang 1ĐÁP ÁN TRẮC NGHIỆM TIẾNG ANH DU LỊCH 1- HM50_ THI VẤN ĐÁP TRỰC TUYẾN.
Ghi chú (Đ) là đáp án
Câu 1
is something that you are not able to
understand, explain, or get information about (mystery)
a Mystery(Đ)b Clue
c Secretd StoryCâu 2
is the period of time when a king or queen rules a country
a Controlb Managec Governmentd Reign(Đ)Câu 3
is the set of bones that supports a human or animal body.
a Skeleton(Đ)b Supportc Frameworkd Stem
Câu 4
_spirit contributes to the well-being of the Bhutanese people.
a community(Đ)b high
Trang 2c sportsd strongCâu 5
A _ is a place that is interesting to see and visited by many people
a destinationb supermarketc trading centerd sight(Đ)
Câu 6
A _ is a thin book that gives information or advertises something.
a brochure(Đ)b flyer
c guide bookd leafletCâu 7
A flight attendant needs excellent communication skills in order to _ with people from other cultures.
a interact(Đ)b meet
c playd talkCâu 8
A tour guide needs to be _ in order to help and entertain tourists
a patient
b energetic(Đ)
Trang 3c organizedd talkativeCâu 9
A/ an _ can be a popular place to visit or an activity to do.
a attraction(Đ)b sight
c destinationd stop
Câu 10
As _ from my CV, I speak both English and French fluently.
a it is mentionedb it is writtenc you can noted you can see(Đ)Câu 11
At the end of check-in, the receptionist asks if the guestneeds assistance with
a credit card expiryb currency exchangec luggage(Đ)
d transportCâu 12
Basic skills are useful if a passenger gets a health problem on the plane.
a flying
b organizational
Trang 4c professionald medical(Đ)Câu 13
Bhutan is located in a _ part of the Himalayas.
a busy
b remote(Đ)c far
d nearCâu 14
Bhutanese men wear a long _ while the women wear the kira
a robe(Đ)b trousersc vestd shirtCâu 15
Both business and leisure travellers expect
guest rooms with flat-screen TVs or docking stations for portable music players.
a expensiveb hi-tech(Đ)c presidentd traditionalCâu 16
Despite of being at the start, tourism jobs involve a lot of good opportunities for career developments.
a high-paidb interesting
Trang 5c well-paidd low-paid(Đ)Câu 17
Edinburgh Castle stands a testimony to the indomitable spirit of the _.
a Englishb Scots(Đ)c Welshd IrishCâu 18
Entrance to the tower costs £5 for adults and £4 for children
a Arrivalb Gatec Entry
d Entrance(Đ)Câu 19
Excuse me, where is the rest room? - _
a Go ahead but no flash please!
b I’m afraid there aren’t any toilets here(Đ)c Sure, you can go shopping
d That’s an interesting questionCâu 20
Good skills help a travel agent effeciently make bookings online.
a communicationalb IT(Đ)
c sales
Trang 6d customer serviceCâu 21
Happiness, the environment and health are _ to theBhutanese.
a expensiveb unnecessaryc useful
d important(Đ)Câu 22
Having excellent _ skills is essential to a travel agent
a first aid
b team-workingc sales
d orgianizational(Đ)Câu 23
Hotel guests are unhappy if the funiture _ old
a are
b looks(Đ)c goesd seeCâu 24
Hotel guests may complain if hotel facilities don’t _ their expectations
a callb sayc seed Meet(Đ)Câu 25
Trang 7How do you end a covering letter if you know the name of the recipient?
a Your sincerelyb Yours sincerely(Đ)c Yours faithfullyd Yours trulyCâu 26
I have _ in working for an international hotel.
a 2-year
b 2 years’ experience(Đ)c 2 years experienced 2-years experienceCâu 27
I’ll _ your reservation until 6 p.m hold
a cancelb hold(Đ)c identifyd stopCâu 28
In order to satisfy all kinds of visitors, VICs have to diversify their _
a brochuresb services(Đ)c maps
d opening hoursCâu 29
Many people consider working in tourism as a option before they find jobs in other industries
Trang 8a lifetimeb permenantc temporary(Đ)d short
d short-term(Đ)Câu 31
Many visitors still prefer face-to-face _ with VICs professionals.
a contact(Đ)b speechc talk
d conversationCâu 32
My _ include working on the front office schedules and supervises the staff.
a jobs
b responsibilities(Đ)c performancesd work
Câu 33
New employees at hotels can earn a while they are learning practical skills
Trang 9a bonus
b scholarshipc salary(Đ)d moneyCâu 34
Of which architectural style is Santa Maria del Mar?
a Gothic(Đ)b Mayanc Medievald RomanCâu 35
On-the-job _ is one of the benefits for new tourism staff
a benefitb educationc training(Đ)d supportCâu 36
Para Aifport is spectacular but also _ to land in.
a crazyb funnyc scary(Đ)d easyCâu 37
Please note that mobiles are not inside the museum, so turn yours off.
a allowed(Đ)b given
Trang 10c promisedd protectedCâu 38
Some _ can show you are listening if you can interrupt the guest’s complaining.
a clapsb smiles
c handshakesd Nods(Đ)Câu 39
Tourism workers should have good a physical condition since the working hours are sometimes .
a endlessb short
c long and hard(Đ)d nonstop
Câu 40
The fact that you never know what to at work makes working in tourism interesting
a expect(Đ)b see
c overcomed hopeCâu 41
The Tourism _ of Bhutan is responsible for Bhutan’stourism.
a Communiteeb Council(Đ)
Trang 11c Departmentd OrganizationCâu 42
The tourism work is often ; every working day is different.
a boringb easyc tiringd varied(Đ)Câu 43
There are complaints about _ events like overpriced items on the bill.
a expectedb purposefulc unexpected(Đ)d intended
Câu 44
VICs _ tourism to all kinds of visitors
a adviseb bringc give
d promote(Đ)Câu 45
VICs _ visitors to see local sights and attractions
a askb callc force
d encourage(Đ)
Trang 12Câu 46
VICs often _ visitors with free maps and travel information.
a giveb offerc send
d provide(Đ)Câu 47
Visitors can get _ from hotel reception, taxi drivers, or shop assistants.
a advise
b information(Đ)c money
d tourCâu 48
Visitors to Bhutan have to pay a/an _of $165 to $200 per day
a entry feeb shopping feec tip
d tourism tax(Đ)Câu 49
What does a businesswoman want from the hotel?
a a cot
b a play ground
c Laundry service(Đ)d baby-sitting
Câu 50
Trang 13What does the receptionist do when do check-in for hotel guests?
a Address the guest by name(Đ)
b Call the reservationist for the reservation informationc Say their room number out loud
d Don’t ask for any deposit on the roomCâu 51
What does the travel agent say when confirming details?
a Actually, it’s Jane, not Janb Yes, that’s correct(Đ)
c Can I just check your travel dates?d Is that E for English?
Câu 52
What does the travel agent say when correcting details?
a Actually, it’s Mile, not Mike(Đ)
b Can I just check your departure dates?c Yes, that’s right
d Is that P for Professional?Câu 53
What does VFR stand for?
a Visiting foreign relatives
b Visiting friends and relatives(Đ)c Visits for relatives
d Visiting friends’ relativesCâu 54
What is a growth market for inbound tourism in the USA?
Trang 14a Australia(Đ)b India
c Brazild ChinaCâu 55
What is a hotel service?
a express check-out(Đ)b hair-dryer
c toiletriesd In-room safeCâu 56
What is an advantage of all-inclusive packages?
a They are not appropriate for more adventurous travelersb They are personalized to meet their own requirementsc They involve a lot of work for travel professionals
d They’re easier for the traveler to organize(Đ)Câu 57
What is NOT a hotel facility?
a 24-hour front desk(Đ)b swimming pool
c fitness centred business centerCâu 58
What is NOT a main sector of tourism industry?
a Accommodationb Attractions
c Festivals(Đ)
Trang 15d Recreation & entertainmentCâu 59
What is NOT a main sector of tourism industry?
a Accommodationb Restaurants(Đ)c Attractionsd Travel tradesCâu 60
What is NOT a main sector of tourism industry?
a Food & beveragesb Events & conferencesc Travel agent(Đ)
d TransportationCâu 61
What is NOT a popular reason for travel?
a Businessb Holidaysc Dating(Đ)d VFR
Câu 62
What is NOT a popular reason for travel?
a Health
b Religious reasonc Recreation
d Refuge(Đ)Câu 63
Trang 16What is NOT an emerging market for inbound tourism in the USA?
a Brazilb Chinac India
d South Korea(Đ)Câu 64
What is the second most popular destination to foreign tourists in the USA?
a Concertsb Parks(Đ)c Restaurantsd Zoos
Câu 65
What is the top region for international tourism?
a Americab Oceaniac Europe(Đ)d Asia
Trang 17a Domestic(Đ)b Inboundc Internationald OutboundCâu 68
What makes Cancún Mexico’s leading destionation?
a Cold water
b Sandy beaches(Đ)c Gothic architectured Volcanoes
What should you do when dealing with tourists’ questions?
a Give them a negative comment on the question.b Give them inappropriate information
c Ignore the questions if you don’t know the answersd Make sure you understand their questions(Đ)
Câu 71
When did you say Park Güell was declared as a UNESCO World Heritage Site?
a In 1984(Đ)b In 1986
Trang 18c In 1987d In 1985Câu 72
When was the Tower of London built?
a In 1078(Đ)b In 1068c In 1978Câu 73
Where do most foreign tourists to the USA spend a thirdof their money?
a in parks
b in restaurantsc In retail stores(Đ)d in theatres
Câu 74
Which country is the world’s top destination?
a Canadab Chinac Thailandd France(Đ)Câu 75
Which is a UNESCO World Heritage Site in London?
a London’s Eye
b The Royal Botanic Gardens at Kew(Đ)c Stonehenge
d New TownCâu 76
Trang 19Which is NOT a popular retailer and brand with foreign tourists in the USA?
a BBQ(Đ)
b Ralph Lauren and Dieselc McDonald’s
d Levi’sCâu 77
Which is NOT a room facility?
a ironb safec pool(Đ)d ShowerCâu 78
Which is NOT a tourist attraction in Barcelona?
a Gothic Quarterb Stonehenge(Đ)c Parc Guell
d Camp NouCâu 79
Which is NOT a tourist attraction in Cancún?
a Central Park(Đ)b Acuario Interactivoc Maya Museumd Maritime museumCâu 80
Which is NOT a tourist attraction in London?
a Gothic Quarter(Đ)
Trang 20b Maritime Greenwichc Westminster Palaced Tower Bridge
Câu 81
Which is NOT an attraction in Peru?
a Camp Nou(Đ)b Cusco
c Lake Titicacad Machu PicchuCâu 82
Which is NOT Barcelona’s Must-see attraction?
a Gothic Quarterb Olympic Stadium
c Old Trafford Stadium(Đ)d Parc Guell
Câu 83
Which noun can’t be used with ‘noisy’?
a air-conditioningb Blanket(Đ)
c guestsd staffCâu 84
Which noun can’t be used with ‘shabby’?
a Bill(Đ)b furniturec front deskd room
Trang 21Câu 85
Which step is done after the others at the check-in?
a ask for the guest’s passport
b Check the reservation on the computerc Say what floor the room is on
d wish the guest an enjoyable stay(Đ)Câu 86
Which step of the followings is done first at the in?
check-a Ask for a credit card as a deposit
b Ask the bellboy to escort the guest to the roomc Give the key to the guest
d Confirm reservation details(Đ)Câu 87
With Wi-Fi _ in hotels, visitors can get information 24/7 using their mobile devices.
a communicationb transactionc connections(Đ)d interactionCâu 88
You have to use the tickets by 12 PM because they are not valid in the afternoon.
a availableb usefulc legald valid(Đ)Câu 89
Trang 22You should show that you understand the situation and the guest’s _.
a attitudeb temperc Feeling(Đ)d emotion